FAQ

ARE FOYO FACE PRODUCTS VEGAN?

Some of our products are vegan and are indicated as "Vegan" in the product description. 

ARE YOUR PRODUCTS ORGANIC?

Our products are all natural, and are made with organic ingredients that are ethically farmed and/or sourced.

ARE ANY OF YOUR INGREDIENTS ON THE TOXIC LIST?

No, not ever. Foyo Face is committed to providing clean beauty, free of toxins.

IS FOYO FACE CRUELTY FREE?

Of course! We love animals!

DO YOU USE SYNTHETIC FRAGRANCES?

No. not ever.

DO YOU SHIP INTERNATIONALLY?

Yes, we do! Please check our Shipping Policy.

WHEN WILL MY PACKAGE ARRIVE?

All packages ship via USPS or UPS. The processing time for orders is 2-3 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.  Please refer to our Shipping Policy.

CAN I CHANGE MY ORDER ONCE IT'S PLACED?

No, once you place an order it is final. It can not be altered or canceled.

DO YOU OFFER RETURNS?

No. All sales are final. Please refer to our Refund Policy. Please note, Foyo Face reserves the right to refuse all returns.

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 7 days of receipt of package. Customer must include photos of the issue including the packing slip.