Better late than never, but I had to leave a review for my purchase on the great customer service that I received with my first and previous purchase! My order was accidentally sent back somehow and they sent (what seemed to be) immediately re-shipped my order PLUS an extra product for the inconvenience! I loved the packaging, very personal! It was greatly appreciated! I love my mask and I’ve used it a couple of times. The lip scrub is my favorite and I use more often! It works like a charm! I don’t particularly understand the 2 sides to the measuring cup so I haven’t used it for measuring my face mask contents. It doesn’t seem to give me the texture that I need initially when I use it for a good water to product ratio. I have to use other measures to make sure it’s as thick as I want it to be. I don’t really care for the mixing spatula-like tool for the bowl because it’s too long for how shallow the mixing bowl is — but it’s to each’s own! It doesn’t take away the fact that the product works and is worth the investment! Thank you Foyo Face! Blessings!